Frequently Asked Questions

Whether you're curious about treatments, preparing for your visit, or exploring your dental care options, our FAQ page has answers to common questions. We’re here to make every step of your experience simple, informative, and stress-free.

• How do I schedule my appointment?

  Please call our office at 919-269-9698 to schedule. You can also request an appointment online.

  Call 919-269-9698 Request an Appointment Online

• Does your office take walk-ins?

  For emergency visits, we do accept walk-in appointments during our office hours and will do our best to see you. For standard appointments, please schedule with our team ahead of time.

• Does your office accept Medicaid?

  No, we currently do not accept Medicaid or Medicare.

• Where do I park?

  We have convenient patient parking available outside our office.

• Do you offer financial support or payment plans?

  We do offer external third-party options, including CareCredit® and Cherry, for financing your care.

  External Payment Plans

• What hours is your office open?

  Monday: 8:00 a.m. - 5:00 p.m.
  Tuesday: 8:00 a.m. - 5:00 p.m.
  Wednesday: 8:00 a.m. - 5:00 p.m.
  Thursday: 8:00 a.m. - 5:00 p.m.
  Friday: Closed
  Saturday: Closed
  Sunday: Closed

• Does your dental office treat children?

  Yes, we do offer pediatric dental services for kids and teens.

  Pediatric Dentistry

• How early should I arrive at my appointment?

  Please arrive and check in 10 to 15 minutes early. This helps us ensure your patient information is up to date.

• How do I transfer dental records?

  Please contact our team if you need to transfer your records to another practice. We're happy to help.

• Do you accept insurance?

  Yes, we are in-network with with Blue Cross Blue Shield, Delta Dental, and Liberty Dental Plan, and accept many others.

• How long does an appointment take?

  Your appointment time will depend on your specific needs and appointment type. A regular checkup will typically take 45 minutes to one hour.

• What do I need to bring to my first appointment?

  Please bring a valid form of ID, your insurance information (if using insurance), a list of any medications you're currently taking, and a list of any medical conditions you have.